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2-1-1 is a free community service administered by the United Way of Connecticut. It is supported by the State of Connecticut and Connecticut United Ways. You can call 2-1-1 to get information, or to seek help in a crisis. We are open 24 hours a day, every day of the year. Simply dial 2-1-1 or 1-800-203-1234 any time of day or night.
Greater New Haven
| A | B | C |
|---|---|---|
| United Way of Greater New Haven | ||
| United Way 2-1-1: TOP 25 Service Needs | ||
| Period: 7/1/2008 to 6/30/2009 | ||
| Total Number of Transactions (Calls) | 55,260 | |
| Total Number of Service Requests | 78,018 | |
| Service Request | # of Requests | % of All Requests |
| Utilities/Heat | 9,947 | 12.7% |
| Housing/Shelter | 7,463 | 9.6% |
| Information Services | 6,323 | 8.1% |
| Financial Assistance | 4,633 | 5.9% |
| Food | 4,524 | 5.8% |
| Substance Abuse Services | 3,886 | 5.0% |
| Outpatient Mental Health Care | 3,855 | 4.9% |
| Legal Services | 3,761 | 4.8% |
| Public Assistance Programs | 3,339 | 4.3% |
| Health Supportive Services | 2,937 | 3.8% |
| Personal/Household Goods | 2,632 | 3.4% |
| Individual and Family Support Services | 1,999 | 2.6% |
| Employment and Training Programs | 1,828 | 2.3% |
| Tax Organizations and Services | 1,703 | 2.2% |
| Holiday Assistance | 1,443 | 1.8% |
| Community Services | 1,228 | 1.6% |
| Transportation | 1,223 | 1.6% |
| Law Enforcement Agencies | 1,133 | 1.5% |
| Consumer Assistance and Protection | 1,062 | 1.4% |
| Consumer Complaints | 1,007 | 1.3% |
| Outpatient Health Facilities | 1,007 | 1.3% |
| Consumer Regulation | 901 | 1.2% |
| Social Insurance Programs | 857 | 1.1% |
| Public Health | 706 | 0.9% |
| Leisure Activities | 633 | 0.8% |
Statewide
A
B
C
Statewide
United Way 2-1-1: TOP 25 Service Needs
Period: 7/1/2008 to 6/30/2009
Total Number of Transactions (Calls)
347,946
Total Number of Service Requests
482,301
Service Request
# of Requests
% of All Requests
Utilities/Heat
65,767
13.6%
Housing/Shelter
41,798
8.7%
Information Services
38,633
8.0%
Financial Assistance
32,532
6.7%
Outpatient Mental Health Care
32,306
6.7%
Substance Abuse Services
23,327
4.8%
Legal Services
23,137
4.8%
Public Assistance Programs
22,610
4.7%
Food
21,567
4.5%
Health Supportive Services
18,921
3.9%
Individual and Family Support Services
13,285
2.8%
Personal/Household Goods
12,785
2.7%
Tax Organizations and Services
11,721
2.4%
Employment and Training Programs
9,306
1.9%
Transportation
6,940
1.4%
Community Services
6,914
1.4%
Law Enforcement Agencies
6,487
1.3%
Holiday Assistance
5,981
1.2%
Consumer Assistance and Protection
5,804
1.2%
Consumer Complaints
5,717
1.2%
Social Insurance Programs
4,997
1.0%
Consumer Regulation
4,970
1.0%
Outpatient Health Facilities
4,929
1.0%
Leisure Activities
3,964
0.8%
Legal Assistance
3,669
0.8%
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